Privacy Policy

FarmTours.co respects your privacy. This Privacy Policy describes the types of data we collect, how we use it, and your rights regarding your information when using the FarmTours.co platform (the "Service").

Information We Collect

We collect personal data necessary to provide the Service, including:

• Account Information: Name and Email address when you register.
• Booking Information: Guest name, email, and optionally phone number when you book a tour. If you are logged in, your User ID is also associated with the booking.
• Farm & Tour Information: If you are a Farmer, we collect information you provide about your farm (name, description, location, country, currency, banner image) and tours (name, description, availability details, images, pricing).

We also collect technical data about your interaction with the Service, as described below.

Use of Google Analytics

We use Google Analytics to collect anonymized data about how users interact with the site (e.g., pages visited, time spent). This helps us understand usage patterns and improve our user experience. Google Analytics may use cookies to collect this data. You can learn more about Google Analytics' privacy practices and opt-out options on their website.

Use of MailerLite

We use MailerLite for managing newsletter subscriptions and potentially sending other marketing communications if you opt-in. If you subscribe to our newsletter, your email address will be shared with MailerLite. You can manage your subscription preferences or unsubscribe at any time using the links provided in those emails.

Third Parties

We share necessary data with third-party service providers to operate the Service, including Google Analytics (usage data) and MailerLite (email for newsletters). If payment processing is implemented, data will be shared with the chosen payment processor. We select third-party providers carefully and require them to protect your data. We never sell or rent your personal data to third parties for their marketing purposes.

Data Deletion

You may delete your account at any time through your profile settings. Upon deletion, your personal account information (Name, Email) and associated farm/tour listings will be removed. Booking records may be retained in an anonymized or aggregated form for reporting purposes where necessary, but personally identifiable information will be removed where feasible. Alternatively, you can request data deletion by contacting us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Jurisdiction

FarmTours.co operates under the jurisdiction of Kenya. All data is processed and stored in compliance with applicable laws in that jurisdiction.

Updates to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we will notify registered users via email or through a notice on the platform prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us.